Last updated: September 2026

Sri Bhagavan Groups ("we", "our", "us") respects your privacy. This policy explains how we collect, use and protect your information when you visit our website, contact us or purchase from our stores at 1085, Salem Main Road, Udayarpalayam, Attur, Tamil Nadu 636102, India

Information we collect

• Name, mobile number and email address you share through our enquiry form, WhatsApp, phone or in store.
• Purchase details, delivery address and payment reference (we never store your card, UPI PIN or bank passwords).
• Basic website usage data such as pages visited and device type, collected through standard analytics tools.

How we use it

• To respond to your enquiries and process your orders or painting service bookings.
• To send order updates, offers and new-arrival alerts via WhatsApp, SMS or email. You can opt out any time by replying STOP or calling us.
• To improve our products, services and website experience.

Sharing & security

We do not sell or rent your personal data. Information is shared only with trusted partners needed to complete your order (courier, payment gateway, painting team) or when required by law. Reasonable security measures are used to protect your data.

Your rights

You may request access to, correction of, or deletion of your personal data by writing to sribhagavansureshs11463@gmail.com or calling 89036 90666.

By using this website or purchasing from Sri Bhagavan Groups, you agree to the following terms.

Products & pricing

• All jewellery sold is imitation / fashion jewellery unless clearly stated otherwise. Product images are for reference; slight variation in colour, stone shade or finish may occur.
• Prices are in Indian Rupees, inclusive of applicable taxes unless stated, and may change without notice. Offers cannot be combined unless specified.
• Paint shades shown on screen, shade cards or swatches are indicative. Final shade may vary slightly by surface, lighting and application.

Orders & payment

• An order is confirmed only after full payment or agreed advance is received.
• We accept cash, UPI, cards and approved online payment gateways.
• We reserve the right to cancel any order due to stock unavailability, pricing errors or suspected fraud, with full refund of any amount paid.

Painting service

• Quotes are based on site inspection and approximate area. Final billing is as per actual work completed.
• Timelines are agreed in writing; delays caused by weather, site readiness or customer-side changes are not our responsibility.
• Customer must provide safe access, water and electricity at the site.

Intellectual property & liability

All content, logos and images on this website belong to Sri Bhagavan Groups. Our liability for any claim is limited to the value of the product or service purchased. These terms are governed by the laws of India, with jurisdiction at Attur / Salem, Tamil Nadu.

• In-store pickup: Available at both showrooms during business hours, free of charge.
• Local delivery (Attur & nearby): Available for orders above an agreed value; delivery within 1–2 working days.
• Courier across Tamil Nadu / India: Dispatched within 2–3 working days after payment confirmation. Delivery usually takes 3–7 working days depending on location. Shipping charges are communicated before dispatch.
• Paints: Delivered locally to your site. Bulk orders may take 2–4 working days depending on stock and brand availability.
• A tracking number or delivery update is shared via WhatsApp or SMS once dispatched.
• Please check the parcel for damage at the time of delivery and inform us within 24 hours with photos if any issue is found.

Jewellery, gifts & fancy items

• Exchange is accepted within 7 days of purchase for unused items in original packaging with the bill.
• Items that are damaged on arrival or have a manufacturing defect will be replaced free of charge (please report within 24 hours of delivery with photos).
• For hygiene reasons, cosmetics, earrings and hair accessories cannot be exchanged once opened or used.
• Custom-made, bridal-order or discounted / sale items are not eligible for return or exchange.

Paints

• Sealed, unopened paint containers may be exchanged within 7 days with the bill.
• Tinted / custom-mixed shades, opened containers and cut materials cannot be returned.

Refunds

• Where a refund is approved, it is processed to the original payment method within 5–7 working days.
• Shipping charges are non-refundable unless the return is due to our error.
• Advance paid for painting service is refundable if work is cancelled before commencement; material already purchased or work already completed will be deducted.

To request a return or refund, WhatsApp 89036 90666 or email sribhagavansureshs11463@gmail.com with your bill number.

• Product orders can be cancelled free of charge before dispatch. Once dispatched, the return policy applies.
• Painting service bookings can be cancelled up to 48 hours before the scheduled start date for a full refund of any advance.
• Cancellations within 48 hours of start, or after materials have been purchased, may attract deduction of actual costs incurred.
• To cancel, contact us on 89036 90666 with your order or booking reference.

Sri Bhagavan Groups sells imitation / fashion jewellery. Our products are not real gold, silver or precious stones unless specifically mentioned on the bill. Imitation jewellery may lose shine over time depending on usage, skin type and exposure to water, perfume or sweat; we recommend storing items in a dry place. Brand names of paints mentioned belong to their respective owners; we are an authorised retailer and are not affiliated with the manufacturers beyond retail sale. Information on this website is provided in good faith; we make no guarantee of stock availability until confirmed.